Four focus areas lead the way: Voices, Call Assessment, POC Preparation and Product Customization.
Voice provider benchmark, stabilisation of the voices per localization.
Assessment model V3 in preparation, ready to be tested next week.
Customisation variables flowing into the prompt and dialogue system, a management UI, and cleanup of the deprecated localisation field.
VŠE, IMAD, Big Launcher.
Final testing, Grafana visualisation, imminent launch.
Live web search during calls (Google, DuckDuckGo), better turn-taking (interruption control, end-of-turn detection) and audio input for the LLM.
Sharper dashboards: HMD call view, Google-search monitoring, call-quality keyword fixes and a weekly new-users-reached chart.
Configurable demo calls, conversations search, questionnaire ordering, facility-level keywords, plus voicemail and transcript fixes.
The current sprint runs 3 to 17 August. Of 71 tickets in scope, work is in full flow.